Our Commitment to Quality

quality-control

As a CIMS-certified organization, Environmental Service Systems demonstrated our compliance with the six core principles of the Standard – quality systems, service delivery, human resources, health and safety, green building and management commitment; and underwent a comprehensive assessment of our operational execution.

Peace of Mind- You can be confident that we understand and value quality. Our Quality Plan includes the primary sections of the CIMS requirements as follows:

  • Communications
  • Service Quality Measurements/Metrics
  • Customer Surveys
  • Inspections
  • Accountability
  • Complaints/Comments
  • Feedback Cycle
  • Continuous Improvement Plan